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Savannah Standing Shower – A Perfect Outdoor Retreat
Elevate your outdoor space with the Savannah Standing Shower, a beautifully crafted piece from the Canadian Timber Collection by Dundalk Leisurecraft. Designed with both elegance and practicality in mind, this shower is effortless to assemble, connect, and relocate, making it a versatile addition to your poolside, spa, or lakeside cottage.
Whether rinsing off after a swim or indulging in a refreshing cool-down, the Savannah Standing Shower combines convenience, functionality, and timeless style to enhance your outdoor living experience.
Shower Hardware not included with shower. Hardware must be purchased separately.
Effortless Assembly: The Sierra Pillar Shower is designed for quick and easy assembly, allowing you to start enjoying its benefits without any hassle.
Flexible Placement: Its portable design offers the convenience of positioning the shower exactly where you need it, helping to keep your outdoor space tidy and organized.
Perfect Sauna Companion: Enhance your sauna experience with a convenient rinse-off option, ensuring a refreshing way to maintain cleanliness and comfort.
Hot Tub Essential: Transform your hot tub area into a complete relaxation zone with the addition of this shower, providing a comfortable cool-down and revitalizing rinse after a warm soak.
Experience the ultimate in outdoor luxury. Elevate your space with the Sierra Pillar Shower and make every moment outside more refreshing and enjoyable!
Savannah Shower Dimensional Drawing
Parts List.pdf
Refund & Returns Policy
Order Changes & Returns Policy
Order Cancellation Policy:
- Up to 14 Days from Order Entry: Orders can be canceled without penalty.
- After 14 Days: A $65.00 cancellation fee will apply (Item #: ORDCAN).
- Within 7 Days of the Ship Date: Orders cannot be canceled.
- Canadian Timber Collection Products: Dealers have 24 hours to cancel the order for a $65.00 cancellation fee (Item #: ORDCAN). After 24 hours, cancellations are not accepted.
Order Change Policy:
- Up to 14 Days from Order Entry: Orders can be edited/changed without penalty.
- After 14 Days: A $65.00 edit/change fee will apply (Item #: ORDCHA). Examples of changes include adding/removing products, updating shipping addresses, or changing the shipping method.
- Within 7 Days of the Ship Date: Orders cannot be edited or changed.
- After Product Has Shipped: Changes to the shipping address will incur a $250 fee (Item #: ADDCHANGE).
- Canadian Timber Collection Products: Dealers have 24 hours to make changes for a $65.00 fee (Item #: ORDCHA). After 24 hours, no changes will be accepted.
Return Policy:
- General Return Policy: Returns are not accepted due to the high costs of returning products across borders.
- Exceptions:
- A 20% restocking fee will apply.
- Dealers/customers are responsible for all shipping costs to the factory.
- Products must be returned in their original packaging and condition.
- All returned items will be inspected upon receipt, and refunds will be determined solely by Leisurecraft.
Customer Refusal to Accept Delivery:
- If a customer refuses delivery and the product needs to be redirected:
- A 15% restocking fee will apply.
- Dealers are responsible for all shipping and rerouting costs to the new delivery address.
Important Notes:
- For order changes or cancellations, please contact your Representative with your order number.
- Double-check your order confirmation to avoid issues after 14 days.
- Any fees for order changes or cancellations will be waived if the error is on the part of Leisurecraft.
Warranty Policy
Coverage:
Dundalk LeisureCraft Inc. warrants its saunas against defects in materials and workmanship under normal residential use for a period of five (5) years from the date of receipt by the original end-user consumer.
Exclusions:
This warranty does not cover:
- Normal wear and tear or natural weather conditions.
- Required maintenance such as tightening barrel bands, cleaning, or staining the sauna (refer to the sauna assembly manual for maintenance guidelines).
- Misuse, negligence, or improper use of the product.
Liability:
The manufacturer and associated retailers are not liable for injury or damage caused by the product.
Warranty Type:
This is a parts-only warranty. Labor or service costs are not covered under the warranty.
For any questions or concerns about your order or product warranty, please contact Dundalk LeisureCraft at:
- Address: 318448 8th Line, Melancthon, Ontario, Canada L9V 2K3
- Phone: 519-923-9813
- Website: www.leisurecraft.com
Shipping Policy
Dundalk LeisureCraft Responsibilities
- Building and Packing: Your sauna will be carefully built and packed into a secure crate for shipping.
- Shipping Coordination: Dundalk LeisureCraft will arrange for your sauna to be shipped to your home.
Trucking Company Responsibilities
- Delivery Appointment: The trucking company will contact you to schedule a delivery appointment.
- Delivery to Driveway or Curbside:
- The sauna will be delivered to the end of your driveway or curbside.
- Note: The trucking company is not responsible for unloading the sauna or backing their truck into your driveway.
- Deliveries are typically made using an 18-wheel truck. Please ensure this size vehicle can access your road or neighborhood.
- Crate Size Considerations:
- If the crate is less than 92” (7 feet), a lift gate may assist with unloading.
- If the crate is more than 92”, no lift gate will be available. Customers must arrange for unloading.
Customer Responsibilities
- Responding to Delivery Calls: Return calls from the trucking company promptly to schedule delivery.
- Unloading the Sauna Crate:
- Sauna crates vary in size and weight:
- Length: 6 feet to 14 feet
- Weight: 800 pounds to 1600 pounds
- Customers must arrange for unloading, which can be done using:
- Forklift: Fork extensions are required, and crates must be picked up from the end.
- Tilt Tow Truck: Rent a tilt tow truck to pick up the sauna from the terminal and deliver it to your home.
- Crew of Helpers: A group can manually unload the crate or its contents from the truck.
- Sauna crates vary in size and weight:
- Handling Damaged Crates:
- If the crate arrives damaged, accept the shipment but:
- Take pictures of the damage.
- Mark the Bill of Lading (BOL) with: “Crate arrived open/damaged – Possible Hidden Damage.”
- Contact your dealer or Dundalk LeisureCraft immediately.
- If the crate arrives damaged, accept the shipment but:
Delivery, Unloading, and Address Change Policies
Unloading Crates:
- Crates 92” or Shorter: The truck's lift gate can assist in lowering the crate to the ground.
- Crates Longer than 92”:
- Arrange equipment to unload the crate.
- Pick up the crate from the terminal using a trailer or tilt tow truck.
- Dundalk can arrange for a tilt tow truck for $750 (Item #: TILTTOW).
Change of Ship-To Address:
- Before Factory Shipment: Address changes are free.
- After Factory Shipment: Address changes incur a $250 fee (Item #: ADDCHANGE).
Storage Charges:
- If delivery is delayed due to lack of response, unloading arrangements, or alternate contact details, storage fees charged by the trucking company will be added to the dealer account (Item #: STORAGE).
Contact Information
Dundalk LeisureCraft Inc.
318448 8th Line, Melancthon, Ontario Canada L9V 2K3
Ph: 519-923-9813 | Fax: 866-458-7583
Web: www.leisurecraft.com
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